FAQ
Are your knitwear items prone to pilling?
We use high-twist yarns and long-staple fibers to minimize pilling. Brush regularly to maintain.
Are your fabrics pre-shrunk?
Yes, most woven items are pre-treated to minimize shrinkage during standard washing.
What makes modal fabric unique?
Modal is a soft, breathable fiber made from beech trees, known for great drape & color retention.
Are your dyes safe and non-toxic?
We use only certified dyes that are completely free from harmful chemicals, ensuring vibrant colors.
What is the best way to maintain the color of dark denim?
Wash inside-out in cold water with mild detergent and air dry to prevent fading.
Can I machine wash silk items?
We highly recommend hand washing silk or using a professional dry cleaner for best results.
How should I store seasonal knitwear?
Fold sweaters neatly, never hang them, and store with cedar to deter moths.
Can I use a high-heat iron on synthetic fabrics?
No, always use the lowest heat setting or steam only, as high heat can melt synthetics.
Can I modify or cancel my order after placing it?
Contact us immediately. We can modify or cancel orders before they enter processing.
Why was my payment declined?
Check your card details and billing address. Contact your bank if the issue persists.
How do I know if my order was successfully placed?
You will receive an immediate confirmation email with your order number.
What payment methods do you accept?
We accept all major credit & debit cards, UPI, and PayPal for secure, convenient payments.